Melissa is a trained actor, facilitator and communications coach. She graduated with an English Degree, has a postgraduate certificate in Business and then studied drama at the Royal Conservatoire of Scotland. She has appeared in many plays, films and adverts, and also works as a voiceover artist.

As a facilitator, she has run executive development sessions for a wide variety of corporate clients working on confidence, relationship building and presentation skills.

Melissa’s own clients have ranged from the Department of Health, to Glaxo SmithKline, Barclays to Specsavers. The past five years have led her to facilitate sessions on Management training, Change Management and Personal Presence. She has led Assessment Centres for the Department of Health, EHS functions for GlaxoSmithKline and staff training for Transport for London.

Her Craft of Communication clients are: APM terminals, Canonical, Centrica, DLA Piper, eBay, Environment Agency, Hermes, IG, Impax, Microsoft, Natural England, Pladis, Saffery Champness and United Biscuits.

When not in the corporate sector, she is a trustee of Touchstone, a charity that helps children on the autistic spectrum with their communication.